Create your customer avatar
Photo: Pictured here is the inside of a medical marijuana dispensary in California. For me, creating a customer avatar is a little tricky because I don’t have a prototypical customer. Most medical marijuana patients suffer from AIDS, cancer and glaucoma, and those patients are of many different demographics: children, young adults, male, female, parents, grandparents, gay, straight, etc. However, they all share one thing in common – they strive to get better and are progressive thinkers in the world of medicine. They possess strong personalities even at times of physical weakness. Therefore, my customer avatar participates in different hobbies and lifestyles (I tried creating three avatars, but the program only let me make one free one). One patient could enjoy a day on the playground, while another might love a good game of chess. Some patients can’t drive at all, while most older patients likely drive mid-sized, neutral-colored SUVs or sedans to fit frie...